PROYCOTECME, S.L. informs users of the website about its policy regarding the treatment and protection of personal data of users and customers, in full compliance with the regulations on data protection and information society services: Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD); Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE).
DATA CONTROLLER
PROYCOTECME, S.L.
Calle Industria, 113
Polígono Industrial Can Castells
08420 – Canovelles (Barcelona – España)
B-60973310
PURPOSES OF DATA PROCESSING
The data provided by the user are used for various purposes listed below:
|
Purpose of the treatment |
Legal basis for processing |
|
Manage the purchase of products or services |
Interest of the Parties to execute the contract expressly agreed to and authorized. |
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Manage queries raised through the query form. |
Legitimate interest of the Company in responding to information requests via the website. Consent expressly given at the time of data collection via web forms. |
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Sending newsletters, commercial communications and promotions. |
Consent expressly given at the time of data collection through web forms. |
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Manage incidents and website maintenance. |
Legitimate interest of the Company. |
DATA RETENTION PERIOD
|
Purpose of the treatment |
Legal basis for processing |
|
Manage the purchase of products or services |
We will process your data for the time necessary to manage the purchase of the products or services, including possible returns, complaints or claims associated with the purchase of the particular product or service. |
|
Manage queries raised through the query form. |
We will process your data for as long as necessary to respond to your request or query. |
|
Sending newsletters, commercial communications and promotions. |
We will process your data until you unsubscribe. |
|
Manage incidents and website maintenance. |
We will process your data for the time necessary to comply with the legal limitation periods that apply to you. |
DATA RECIPIENTS
In order to fulfill the purposes indicated in this Privacy Policy, we may give access to your personal data to third parties that support us in the services we offer you (Data Processors), namely:
§ financial institutions;
§ fraud detection and prevention entities;
§ technology and analytics service providers;
§ suppliers and collaborators of logistics, transport and delivery services or their associated establishments;
§ customer service related service providers;
§ providers and collaborators of services related to marketing and advertising, such as advertising agencies, advertising partners or social networks;
§ public authorities.
Generally, data processors are authorized by virtue of the execution of a contract or provision of a service to the Controller, thus following their instructions at all times and ensuring the same levels of security.
USER RIGHTS
The user has the right to:
- Request access to your personal data that is being processed and receive this information in writing by the requested means.
- Request rectification of inaccurate personal data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purpose for which it was collected.
- Request limitation of the processing of your data.
- Oppose the processing of your personal data where applicable, in which case your data will no longer be processed except for legitimate reasons.
- Right to the portability of your personal data when the processing is based on consent and is carried out by automated means, the data will be delivered in a structured, commonly used and machine-readable form.
- Right to withdraw consent given.
- Right to lodge a complaint with the Spanish Data Protection Agency.
The User may exercise the aforementioned rights by sending an email or postal mail to the Controller, proving his or her identity with a scanned copy of his or her ID or equivalent document, and specifying the right he or she wishes to exercise.
ORIGIN OF THE DATA
The personal data will be provided by the interested party on an absolutely voluntary basis. Failure to provide certain data or questions that may be asked during the registration process or in the different electronic forms presented to the User may result in the impossibility of accessing certain services for the provision of which it is essential to have personal data. In such case, the Controller will inform the User of the mandatory and/or necessary nature of providing personal data for the operation of the service.
The Controller assures the confidentiality of your personal data and guarantees its security, adopting the necessary measures to prevent its alteration, loss, processing or unauthorized access.
INFORMATION PROVIDED BY THE USER
Minors under 18 years of age may not provide their personal data without the prior consent of their father/mother and/or legal guardians.
By entering their data in the contact forms or in download forms, Users expressly and freely and unequivocally accept that their data are necessary for the Controller to process their request, and the inclusion of data in the remaining fields is voluntary.
The User guarantees that the personal data provided is true and is responsible for communicating any changes to it.
All data requested through the website is necessary to provide an optimal service to the User. If not all data is provided, there is no guarantee that the information and services provided by the Controller will be completely tailored to their needs.
SECURITY MEASURES
In accordance with the provisions of current regulations on the protection of personal data, the Controller is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, which are processed in a lawful, fair and transparent manner in relation to the interested party and are appropriate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
The Controller guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of Users and has communicated to them the appropriate information so that they can exercise them.
SECURITY BREACHES
The Controller will inform each and every person, whose data may have been affected, and authorities of any security breach affecting the database used by this website, or affecting any of our third-party services, within 72 hours of detecting the breach.
APPLICABLE LEGISLATION AND JURISDICTION
For the resolution of all disputes or issues related to this website or the activities carried out on it, Spanish legislation will apply, to which the parties expressly submit, the Courts and Tribunals of Granollers (Spain) being competent for the resolution of all conflicts arising from or related to its use.